A crash course in customer service

According to Josh, the turkey hit the windshield so hard that the windshield collapsed inwards at the location of impact. (Photo courtesy of Josh Kutterer)
When you pass a deer crossing sign the last thing you expect to smash into is a flying turkey.
The day started as a normal Saturday for Josh and Luisa Kutterer, but it definitely didn’t end that way. On the afternoon of March 12, they had just visited some friends in Madison, Wisconsin

Karsten Kutterer is a public relations student at Brigham Young University. He is happily married to the girl of his dreams and is excited for his son to be born in June. He loves passing the hours away with his nose in a book, playing board games or eating his wife’s delicious cooking.