Benjamin Wilson claims to have used Uber over 10 times while on a business trip to Paris in September 2016. (Photo Credit: Benjamin Wilson)

What Uber can teach us about good public relations

CEO of Microsoft, Bill Gates, once said, “Your most unhappy customers are your greatest source of learning.” The multibillion-dollar transportation network Uber has definitely tapped into this fact. Director of marketing at ITN International Benjamin Wilson is a loyal Uber …